Have you been trying to get a hold of the eBay’s customer Service Number, maybe to report one or two issues, then this article was created just for you. In it, we have everything there is to know about eBay’s customer service number.
eBay Customer Service Number
This is the most popular eBay customer service number:
Total calls: 135305
Issues resolved: 3236
Last call: Aug 1, 2022
eBay suggests that you check their help center first before contacting them directly.
The help center contains answers and solutions to the most frequently asked questions and issues by sellers and buyers.
It includes articles on topics such as returns and refunds, shipping and tracking, buying and selling, accounts, and fees and invoices.
If you can’t find what you’re looking for in the help center, you can reach eBay customer service by phone, email, or social media.
What is eBay’s Customer Service Phone Number?
There is an eBay phone number dedicated to fraud assistance: 1-866-540-3229.
The company advises that you should only call this number if you have experienced fraud; otherwise, the customer service representatives on the line cannot assist you.
Customers can get technical assistance by dialing 1-866-961-9253.
They also inform their customers that the eBay phone number +1 866-540-3229 is no longer active. eBay occasionally warns customers about long wait times.
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What is eBay Customer Service Email?
Go to eBay.com to contact eBay customer service via email.
Scroll to the bottom of the page and select “Help and Contact” from the menu. You’ll be directed to a help page.
Scroll down to the “Contact Us” section of the help page.
Choose the category for which you require assistance and follow the prompts on the following pages. You will eventually be given the option to “email us.”
If you haven’t already, log in to your account, fill out the form, and then submit it.
Contact eBay Customer Service Via Social Media
eBay has accounts on several social media platforms, including Facebook, Instagram, and Twitter.
The @AskeBay Twitter account is solely dedicated to customer service.
You can leave a comment on the feed or message me directly.
How to Contact eBay Customer Service Online or by Phone
A customer service team is required if you run an e-commerce website.
And if you run an online shopping behemoth like eBay, you’ll need a large customer service team.
Fortunately, eBay has that. There are several ways to contact eBay’s customer service team, as well as a library of articles that can probably help with whatever problem you’re experiencing.
There’s even a dedicated phone number you can call for help if you’ve been the victim of an eBay scam.
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How to Contact eBay Customer Service Through the Help Portal
The best way to contact eBay, and the method preferred by the company, is online, via their Help & Contact page.
They can access this page by clicking the link at the top or bottom of almost any eBay page.
You can also tap My eBay at the bottom of the screen in the eBay app, then select Help from the menu that appears.
When you arrive at this page, you’ll notice a plethora of different sections, links, and questions.
You can open helpful articles written by eBay on how to solve the most common problems by clicking on any of these.
Alternatively, under Need help with your recent orders, you can click on an item you’ve recently bought or sold to see every customer service option available for it.
If none of these options work, go to the bottom of the page and click Contact us. You will be given a list of categories from which to choose the one that best fits your problem.
After you select a category, it will recommend some support articles that may be relevant to your problem.
If they don’t help, go to the left side of the page and click Chat with our automated assistant.
This will launch a chat window where you can talk to an AI about your problem, and it will recommend help articles based on what you tell it.
More Information on Customer Service Using the Help Portal
If you keep telling it you need more help, it may offer you the Contact an agent option.
When that happens, select this option and enter your phone number. A real eBay customer service representative will take your request and contact you within half an hour.
Check out the Ask eBay Twitter account if you just want to chat with an eBay representative and don’t mind waiting a few minutes.
Message them directly with your basic account information (name, email, phone number) and they may resolve your issues.
You can also visit the eBay Community forum, where regular users chat and troubleshoot issues.
The posters here rarely work for eBay, but there are thousands of different threads and comments, so there’s a good chance that someone else has had and solved the same problem as you.
Getting to customer service by reading this article has made things very easy. We hope that it will be of help to you.